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This post originally appeared as an article in AdAsia magazine in Singapore and in Brand Equity magazine in Malaysia.

In a previous post, I discussed some of the reasons why we as marketers should be using RSS to promote our brands. Now it’s time to get down to the nuts and bolts with Part 1 of my Top 20 ways in which we can do this.

1. Distributing e-newsletters

We marketers spend a lot of time, effort and resources researching, writing and designing e-newsletters. This type of regular communication is important, and many of our customers value it. But are we always delivering e-newsletters in the most efficient way? When our customers sign up to receive our e-newsletters by RSS we can totally avoid in-box clutter and be certain that no Spam filter will erroneously block our communication. RSS isn’t about to replace email here, but for customers willing to use it, RSS is an ideal complementary distribution channel for e-newsletters.

2. Alerting customers about sales promotions and special offers

How many times have you caught yourself writing an email subject line including “free”, “discount” or “special offer”, only to catch yourself in time and change it, remembering that these words are red flags to Spam filters—even though you have your customers’ permission to mail them? It’s a pain, isn’t it? And if you are sending information about specials offers and promotions, these are often exactly the words you want to use. If customers have subscribed via RSS, then your messages go straight into their feed readers with no possibility of being rejected. This means you can use the most appropriate wording and give your customers a clear idea of what your offers are, with no fear of your messages being wrongly blocked as Spam.

3. Distributing discount coupons

Customers like to get discounts, particularly when applied to their favourite brands. Signing up to RSS feeds is an ideal way for our customers to ensure they never miss a discount. It works, too. Have a look at www.dealcatcher.com. This is a site that collects details of offers and discounts from all over the Net and alerts subscribers using RSS.

4. Providing valuable third-party syndicated information on our websites

Constantly updating website content can be one of the biggest chores of being online. By incorporating third-party content into our websites via RSS, we can have constantly updated information without the hassle. This can be of real value to site visitors: for example, stock market updates on a corporate site, or currency exchange rates on a travel site. There’s a lot of RSS content out there, and it can provide a good draw to keep site visitors coming back.

5. Updating sales agents, distributors and affiliates

When we use third party marketers we need to make sure they are up to date on our product ranges, prices and offers. By requiring our sales agents, distributors and affiliates to sign up for dedicated RSS feeds we can ensure that they always have the latest information, allowing them to represent our brands more effectively and accurately.

6. Delivering targeted content to different interest groups

With multiple feeds we can deliver content specific to our customers’ interests. The main news portals are good at this. Have a look at http://www.cnn.com/services/rss/ or http://news.bbc.co.uk/2/hi/help/rss/default.stm, both offer a wealth of different feeds. Other companies are doing it too. One of the best examples I’ve seen is Foxtons, a real estate company. At http://www.foxtons.co.uk/buy/feeds.html you can sign up for RSS feeds about new property listings. You can choose feeds according to region and price range. You can even choose the format you want content delivered in: text, Podcast (audio) or Vodcast (video). With this degree of customisation, customers can be sure to find out about the properties that are right for them.

7. Delivering press releases to media outlets

I used to think I got a lot of emails. Then I saw a journalist friend’s inbox. If your name and contact details are in print or online, a lot of people write to you. With RSS feeds, journalists are able to subscribe to the information they really want without worrying about excessive inbox clutter and those pesky email scams from Nigeria. No wonder so many journalists are now using RSS to gather information. So why not use RSS to send them important press releases?

8. Distributing shareholder information

Investors like to be informed of how their investment is doing. We can use RSS to constantly update shareholders about share prices, milestones, product launches and new contracts. All of which will help keep them happy (providing the news is good!)

9. Syndicating information to other websites

We can use RSS feeds to provide syndicated information to other websites. There are a number of good reasons to do this. Firstly, it is a great way to spread brand awareness. Secondly, links from RSS feeds drive traffic back to our own website. Thirdly—and this is really cool—it can help raise search engine rankings (see my next point for more on this).

10. Improving search engine rankings

Ever wondered how some Blogs get such high search engine rankings so quickly? The answer lies partly in RSS. When someone adds our RSS feed to their website and links back to our site, that’s a non-reciprocal link. And non-reciprocal links carry a lot of weight with the major search engines. Get enough of them, and non-reciprocal links can really shift search engine rankings.

These are just a few suggestions—there are more to come. In my next post, I’ll cover topics such as RSS auto-responders, time-sensitive content and online communities when I discuss numbers 11 to 20 of the Top 20 ways to use RSS for your brand.

Jeff Zweig
Chief Guru, Web Guru Asia
Online Marketing Specialists

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